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THE QUALITY OF THE PRODUCTS IS FOR ELDOR AN ABSOLUTE VALUE

All the innovations made to the structure and to the organization of the group aim at a constant improvement of the product and of the service for the customer, through the choice of a rigorous quality policy.

  • Quality of the products: severity in the controls, wholly computerized production process;
  • Quality in the service for the customer: flexibility, cooperation, diligence for the customer satisfaction;
  • Quality in the relations within the company: role division, responsibility, cooperation, communication amongst the departments;
  • Quality of the work: team organization, merit acknowledgement;
  • Quality of the staff: accurate selection, cooperation with the Universities for the training, constant updating for the staff;
  • Quality of the environment: research for constructive solutions with low environmental impact, with the choice of non polluting materials, able to offer the same reliability assurances and performances of the traditional ones.

The real value added of the Eldor components doesn’t lie only in the quality and in the certainty of their reliability. As a matter of fact the service has to be up to the products, to offer to the customer all the assurances one should expect from a service Company.
Thanks to the structure modularity, to the management innovative spirits and to the perfect operative integration amongst the factories, the Eldor group is able today to supply the companies with a series of strategic advantages.

  • Time-to-market: Eldor allows to anticipate the market trends and to reduce the production time of a component, from its invention to its introduction into the market;
  • Engineering & Automation: exclusive know-how for the engineering and the personalization of the automatic production systems;
  • Co-makership: study and realization of new technologies in direct cooperation with the customer companies;
  • Flexibility: rapid response time to modify or update the production;
  • Completeness: ability to satisfy the requests concerning the whole range of the customer products.
  • Speed: ability to modify rapidly the productive lines and programmes and to deliver the components in very short terms.
CERTIFICATIONS, CONSTANT IMPROVEMENT OF THE QUALITY

During thirty years of work the Eldor group has received many international and national rewards and certifications, both for the developed work and for the manufactured products, engaging itself everyday in the research and in the development, showing a high scientific competence.
For Eldor QUALITY means first of all the CUSTOMER SATISFACTION, which represents the criterion to measure the quality of the work and then the performance. This criterion in applied also within the company in compliance with the inner customer/supplier role.
At the basis of the Eldor Corporation S.p.A. there is the philosophy of the "constant improvement": according to this philosophy every activity can always be improved to reach the only acceptable standard: NO DEFECTS!

In 2004 Eldor received the Certification of its Quality System according to the UNI EN ISO 9001:2000 for design, development and manufacture of wire wound components for automotive applications and for trade of parts and components for consumer electronics sector.
Moreover for the automotive field, Eldor received the Certification according to ISO TS 16949:2002.
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